Bao Family manages its margins with Zelty and Yokitup

A quick introduction

I'm Billy Pham, co-founder of the Bao Family restaurants, our neighborhood Chinese canteen concept. We now have 9 restaurants, with a 10th on the way, and we recently acquired the Street Bangkok group, Thai street food, which runs 3 restaurants. Both brands are part of a group we called Asian Club.

Why did you choose Zelty and Yokitup?

We wanted real-time information from our POS: revenue of course, but also much more detailed data, such as the sales breakdown. Combining it with Yokitup is essential to control our orders and inventory counts and to know what is happening with our stock.
Street Bangkok was using another solution that didn't quite meet our needs. After the acquisition, we migrated everything so that the whole group uses both tools, fully integrated.

How do your teams use Yokitup every day?

Yokitup makes our lives much easier. Teams use it on tablets or phones to place their orders and do inventory counts very easily. AI-powered forecasting helps us order just the right amount and keep better control of our margin.
It is extremely easy to pick up, which makes onboarding new staff easier and keeps operations running smoothly.

The main benefits

With Yokitup, we manage our margin very closely: we can quickly identify where problems come from, whether recipe cards, waste or inventory counts. As a result, we have gained margin points over the years.
Zelty gives us a true picture of our sales, which we track precisely across lunch and dinner services and across locations.

The impact of the Zelty and Yokitup integration

We have a simple, overall view of our multi-location business: data from every restaurant at a glance, instead of having to visit each site to see how operations are going. As soon as an order is placed or an inventory count is done, we have the data in hand and can act much faster.

Any final words?

Going digital is one of the choices that allowed me to get into the restaurant business: without tools like Zelty and Yokitup, I would have thought twice. I highly recommend them.